Baggage
Before You Get Packing.
Don’t wind up with a bag that’s too big or too heavy. Avoid baggage fees by checking your airline’s requirements before you pack. The following links will take you to their current baggage policies.
HELPFUL INFORMATION: Packing TipsTSA RequirementsWhat To Do If Your Luggage is Lost or Delayed
Lost or Delayed Bag?
American Airlines, Delta Airlines, and United Airlines maintain local baggage service offices (BSO) located on the first floor of the HIA terminal in the baggage claim area. Hours of operation vary based on when flights are arriving. If the office is not staffed when you arrive, contact the ticket counter for assistance.
Allegiant Air and Frontier Airlines do not have baggage service offices and provide limited ticket counter service. Ticket counters are staffed 90 minutes prior to departing flights and 30 minutes after an arrival.